Terms & Conditions
Booking a Workshop- Terms & Conditions
We will call you to confirm that your application has been accepted.
The workshop is complimentary as our aim is to help you understand the extraordinary impact coaching can bring about in your life and your organisation. The only investment you need to make is your time and a minimal expenses fee of £99 +VAT in order to cover all Course materials, a 3 course lunch & unlimited Refreshments on the day.
After we have confirmed an available place for you an Expenses fee of £99 (+ VAT) is payable. All payment is required in advance and Participant places will be reserved for 7 days and confirmed on receipt of fees.
All major credit cards are accepted. If you fail to attend the agreed FREE course we are unable to hold a complementary place for you on a subsequent date, though you are welcome to attend on payment of a fee of £99 (+ VAT). All Bookings are taken in advance and due to having a limited numbers of delegates on each workshop we can not make refunds.
All of our Workshops are delivered at a suitable External Venue and will have adequate facilities for all workshop attendees. Workshops start at 10am and finish at 5.30pm.
Booking & Payment Terms for our products & services
1) Prices
all prices will be as stated on this web site or otherwise as communicated in writing. All prices exclude due taxes such as VAT. Inclusions will be as described on this web site or otherwise in writing at the time of purchase. All Payment & Invoices will be in pounds sterling. All payments are required in pounds sterling.
2) Payment by Credit Card
all fees due may be settled using all major credit cards, subject to the authorisation procedures and rules in use by the issuing bank.
3) Payment by cheque
all fees due may be settled by cheque. Cheques must be crossed and made payable to Sales and sensibility Ltd...Please allow fourteen days from the date of posting. Send cheques to The Accountant, Sales and Sensibility , The Tower, 2 stable Cottages, Pangbourne reading RG8 To avoid delays, cheques must be payable in pounds Sterling and be made out for the correct amount.
4) Product Delivery
Product delivery will be in accordance with the description offered on this web site or in writing at the time of purchase.
5) Failed transactions
if payment cannot be completed or if fees are reclaimed, access to associated products will be discontinued.
6) Refunds
Workshop Policy
If you fail to attend the agreed FREE workshop we are unable to hold a complementary place for you on a subsequent date, though you are welcome to attend on payment of a fee of £99 (+ VAT). All Bookings are taken in advance and due to having a limited numbers of delegates on each workshop we can not make refunds.
Our Coaching program policy
In the unlikely event of any refund of fees for any reason, refunds will only be made to the original payee, via the original transaction method. Access to refunded products will be discontinued when a refund is made.
7) Cancellation Charges
Cancellation charges will be waived if substitute delegates attend the course. Cancellations made earlier than 21 days before course commencement are subject to a 50% cancellation fee. Otherwise, the full fee will remain due and payable.
a) Learning Delivery
learning delivery will be in accordance with the description offered on this web site or in writing at the time of booking.
b) Cancellation Charges
outright cancellation of services booked will be subject to a 50% cancellation charge, this being the amount of the deposit. In the event that cancellation is notified in writing before the due date of the deposit, no cancellation fee will be charged. Customers may reschedule delivery without penalty.
8) Booking
unless otherwise agreed in writing, an invoice for fifty percent of the full amount due will be sent on receipt of a booking. This deposit fee covers preparation work for the service concerned and is not refundable except as provided for in clause five. The deposit will be due thirty days before delivery of the service or on receipt if the service is scheduled to take place sooner than thirty days from the date of booking.
9) Balance
The balance of the fees will be due seven days after delivery or delivery in part if the work is to be carried out in more than one stage. An invoice for the balance will sent on completion of the work or stage.
10) Refunds
if a service offer is withdrawn by Sales & Sensibility or if a customer concludes that application of the companies coaching methods taught will not lead to a gain in value within twelve months, and then the fees may be reclaimed. Sales & Sensibility will make a full refund of fees paid for the service concerned within ninety days of receiving a written claim.
Terms for product use
1. Definition and Interpretation
2 The headings to the clauses are for convenience and reference only and shall not effect interpretation.
3 These terms and expressions shall have the following meanings in this Agreement:
4 The term ‘Agreement’ shall mean all of the 'Terms of Product Use' presented here.
5 The term ‘Our Company’ shall mean the Partners trading as Sales and Sensibility
6 The term ‘Products’ shall mean all products and materials that are the intellectual property of the Company.
7 The term ‘Client’ shall mean any individual or organisation purchasing Products from the Company.
8 The term ‘Sales & Sensibility Methodology’ shall mean the tools, technology and procedures including any written formulations thereof that are the intellectual property of the Company.
9 The term ‘Deliver’ or ‘Delivery’ or ‘Delivered’ shall mean the delivery of the Company’s Products through web site access, coaching, training or consulting services for Client or Client's employees.
10 Client shall not sell, disclose or otherwise make available, directly or indirectly, any Products or Sales & Sensibility Methodology to any third party unless expressly authorised to do so in writing by the Company. Client further agrees that it will not utilize Sales & Sensibility Methodology to develop internal training programs or products that would compete with or replace the products and services provided by the Company.
This Agreement shall commence as on the date that Products are purchased and shall continue until each Delivery purchased from or supplied by the Company has been completed or has expired, whichever is sooner.
Governing Law
These terms shall be governed by and construed in accordance with English law and subject to the exclusive jurisdiction of the English Courts.
Any invalid or unenforceable provisions or clauses in this agreement shall not effect the other provisions and clauses of this agreement and for this purpose, the provisions and clauses of this agreement shall be considered severally.
Customer Services
Please direct any questions by email to customerservices@salesandsensibility.com
or by telephone to +44 (0)118 9767658 or by post to:
Sales & Sensibility Ltd
The Tower
2 Stable Cottages
Pangbourne
RG8 8HN
Office Tel: 01189 767658
Sales & sensibility Ltd is a company registered in England and Wales with
company number 6075251 and registered offices at The Tower, 2 Stable Cottages Pangbourne RG8 8HN.
Privacy Policy
This website is administered by Sales & Sensibility & Rich House Media Ltd. This privacy policy covers the treatment of information collected when this site is accessed. This policy does not apply to the practices of companies that Sales & sensibility does not own or control.
Sales & Sensibility automatically receives and records information from your browser, including IP address and pages requested. Sales and sensibility may set and access cookies on your computer to help us provide you with the best possible service. You may disable cookies on your computer by changing the preference or options settings of your browser.
Any contact details or information that you provide when you complete a form on this web site will be used to send you additional information or to process your reservations and purchase requests. Your contact details will be held securely in our contacts database and used solely for the purpose of communicating with you about our products and services or your use of this web site. You may ask to have your record removed from this database at any time.
Sales & Sensibility will not provide your information to any third party except for the purpose of processing credit card transactions through Barclaycard Merchant Services, or to comply with laws of England
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